GoldenGate Services and Support Overview

GoldenGate Software offers a robust set of services around our Transactional Data Management (TDM) solutions, to help our customers make the best decisions to meet their business needs, implement and maintain those solutions successfully, and ensure timely and high-quality service.

Customer Support
GoldenGate provides customers with access to a secure Support website, standard technical support during business hours, and After-Hours/24-hour support.

Education and Training
GoldenGate offers training courses at our corporate headquarters, as well as customized training that can be held at a customer's site. Product certification programs are also available to customers and partners.

Professional Services
GoldenGate TDM experts can be engaged to provide on-site implementation services for customers, to ensure solution deployment and maintenance success.



"Transforming BI from Reactive to Proactive: DIRECTV Shares its Winning Data Warehousing Strategy"
Learn in this on-demand webinar how DIRECTV combines GoldenGate's real-time data integration change data capture solution with a Teradata Warehouse to achieve operational BI that improves customer service. Playback now

Case Study: Oracle uses GoldenGate to ensure seamless migration with minimal downtime for Siebel CRM On Demand and its hosted customers. Download PDF.

 

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