GoldenGate Services and Support Overview

GoldenGate Software offers a robust set of services around our Transactional Data Management (TDM) solutions, to help our customers make the best decisions to meet their business needs, implement and maintain those solutions successfully, and ensure timely and high-quality service.

Customer Support
GoldenGate provides customers with access to a secure Support website, standard technical support during business hours, and After-Hours/24-hour support.

Education and Training
GoldenGate offers training courses at our corporate headquarters, as well as customized training that can be held at a customer's site. Product certification programs are also available to customers and partners.

Professional Services
GoldenGate TDM experts can be engaged to provide on-site implementation services for customers, to ensure solution deployment and maintenance success.



"When the Business Demands Fresher Data for BI: A Look at Solution Architectures" - This on-demand web seminar sponsored by GoldenGate Software and featuring guest speaker, Rob Karel, Principal Analyst at Forrester Research covers technologies and case studies for real-time data integration. Click for playback

Case Study: Oracle uses GoldenGate to ensure seamless migration with minimal downtime for Siebel CRM On Demand and its hosted customers. Download PDF.

 

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